Area Manager - Entertainment/Leisure Brand Birmingham & The Midlands £40,000 - £45,000pa + excellent benefits
Our client is one of the leading entertainment and leisure chains in the UK. Priding themselves on offering the best in customer service, they ensure that each and every customer received the highest level of service. With investment into the latest technology, they are creating venues that see their customers return time and time again.
With multiple sites across the UK, our client is looking for a people centric, hands-on Area Manager to lead up the midlands team. With up to 10 sites across the Midlands area, this individual needs to be experienced in managing multiple sites, able to juggle multiple tasks, with a passion for building strong teams. In this multifaceted role, you will also be working closely with senior management, reporting back on current trends, competitor insights and presenting ideas for developing each site.
You will be required to be working amongst the team covering a variety of different shifts, weekdays, evenings and weekends.
As Area Manager your role will be:
People Management & Development:
Creating a working culture that grows talent, ensuring each member of the team are fulfilling their duties, supported, and developed. Manage HR functions: investigations, disciplinaries, grievances. Manage under-performance. Recruitment, induction, and ongoing training. Complete staff reviews and appraisals.
Driving each sites revenue:
Review and manage each sites revenue and profitability in line with company expectations. Managing labour costs for each site. Working alongside senior management to review promotional activity. Report back to senior management on P&L within each site.
Setting standards and expectations:
Ensure all equipment is fully operational. Working with senior management in the roll out of new policies. Visit each site on a rotation to ensure company standards and expectations are being delivered in terms of customer experience, venue presentation and H&S. Be a brand ambassador, setting the bar in terms of customer service for the team to follow.
Supporting the Operations Manager:
Working closely with the Operations Manager to ensure each site is operating to its full potential. Ensuring that all procedures and policies are being adhered to. Take an active role in the support of team training on operating procedures.
As an Area Manager you will be:
From a multisite/cluster/area manager role, within a retail, hospitality, leisure organisation.
People orientated; you will put your people at the forefront of what you do.
A commercial and strategic thinker, able to assess your teams, potential with the ability to put long and short term plans in place.
A team player - enjoy the buzz of being on the shopfloor.
A strong communicator, able to manage up as well as down.
This is a fantastic opportunity for an experienced Manager to join an organisation that creates an environment centred around its people. If you have the skills we are looking please apply with a copy of your CV and covering letter.
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C2 Recruitment is one of the UK's leading Retail and Hospitality Recruitment Agencies covering all areas of Retail Recruitment, Hospitality Recruitment and Leisure Recruitment. From global cha...
