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Team Leader - Cinema - Ilford

Team Leader - Cinema - Ilford

  • Location


  • Sector:

    Retail Operations, Hospitality and Leisure

  • Job type:


  • Salary:

    Up to £24985 per annum + excellent benefits

  • Contact:

    Kelly Hughes

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Client:


Cinema Team Leader - Ilford
£24,985 per annum + excellent benefits
Full Time

Are you passionate about movies and creating unforgettable experiences for customers?

Our client is a well-established international brand who currently operate in excess of 100 cinemas in the UK, a number which has steadily grown over the past few years. We are seeking a dynamic and enthusiastic individual to join the team as a Team Leader. As a key support to the management team, you will play a crucial role in ensuring the smooth operation of the cinema, providing exceptional customer service, and contributing to the overall success of the venue.

The ideal candidate will have experience as a Team Leader, Duty Manager or Assistant Manager within a fast-paced customer focused, hospitality, retail or leisure environment and a proven track record of delivering on KPI's. You must be passionate about people, motivated, enthusiastic and flexible on shift patterns. A love of film and cinema would also be an advantage!

Key Responsibilities:

  • Overseeing staff on shift and managing labour controls
  • Ensuring the customer experience is of a high standard
  • Opening and closing the cinema
  • Till operation and cash reconciliation
  • Addressing and resolving customer complaints
  • Coaching and developing the team
  • Adherence to Health and Safety legislation
  • Monitoring compliance and maintaining standards
  • Stock control

Benefits include exclusive access to new releases and complimentary cinema visits for you and a guest in addition to various schemes including a company pension plan.

This is a fantastic opportunity for a customer focused Team Leader to join an industry-leading brand with unrivalled progression opportunities. If you have the skills we are looking for and a passion for film, please apply directly to this advert with an up to date copy of your CV.

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