Shop Manager and Assistant Shop Manager required
Weybridge
Leading non-profitable organisation

Salary - Shop Manager - 37.5 hours (£20,377 per annum - £26,544 per annum) plus great benefits

Salary- Assistant Manager- 37.5 hours or 22.5 hours/15 hours (c£19,855 per annum, pro rata if part time) plus great benefits

Our client is a well-established charity based in Southern England. They now have 2 exciting opportunities to join them in the roles of Shop Manager and Assistant Shop Manager for their local community store based in Weybridge.

This is an exciting opportunity for an experienced Retail Manager and Assistant Manager to join this well know charity.

These roles will be to lead the team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements.

Key Responsibilities

• Responsible for the general running of the Shop and to ensure staff and volunteers meet and exceed agreed sales targets and maximise profit to increase the overall contribution of the shop.
• Responsible for dealing with customer queries and complaints courteously and effectively.
• Informing the Head of Volunteer Development and Retail of any serious incidents or complaints.
• Process all donations as soon as possible, prioritising Gift Aid and high value items.
• Ensure that daily/weekly financial reports are submitted and that any discrepancies are investigated,
• Keep the Head of Volunteer Development and Retail fully informed and updated regarding the performance of the shop and any issues which may impact this.
• Work with the Volunteer Development team to recruit volunteers.
• Ensure that stock is properly managed and rotated in accordance with latest guidance.
• Visual merchandising and maintaining high shop standards throughout.
• Identify high value or specialist items that may need to be sold in another capacity.
• This role is instrumental in raising local awareness and acts as the retail face of the wider charity organisation.

Skills and Qualifications:

• Extensive experience within charity retail (applicants for Manager must have experience at Assistant Manager level or above).
• Ability to interpret financial and performance data.
• Motivational, and inspirational leader. Strong people manager.
• Passion for charity retailing and knowledge of the charity sector.

If you feel this role would be ideal for you then please apply today with a copy of your CV.

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