Retail Shop Manager - London Based Charity
Chiswick, London
Salary £26,523 per annum + benefits

A fantastic opportunity to join a much-loved London based charity retailer as a Store/Shop Manager has arisen. We are looking for a commercially minded Store/Shop Manager who is passionate about maximising sales and profits for this key store located in Chiswick, London.

Reporting into the Area Manager, you will be responsible for the day to day running of the shop, meeting agreed sales targets, and maximising profit to increase the overall contribution of the shop. A strong focus on building, empowering and leading the team with your Assistant Manager and volunteers. To be an ambassador for the charity, supporting and endorsing the cultural aims of the organisation. This role is instrumental in making the shops the hub of the local community, acting as the face of the charity, raising public awareness of the great work the charity does.

Retail Shop Manager - The Role:

• Achieve agreed sales targets and maximise profit through effective cost control
• Ensure that a standard of excellence is maintained, in terms of customer service and supporter care
• Generate additional income using local corporate and independent contacts, and social media
• Generate quality donated goods, to achieve the agreed processing targets, in order to maximise shop density levels, whilst complying with pricing guidelines.
• Maintain a high standard of visual merchandising and display
• Comply with Health and Safety policies and directives
• Effectively recruit, develop and retain both paid staff and volunteers; ensuring that they have ongoing training and knowledge to maximise their potential.

Retail Shop Manager - The Person:

• Previous Store Manager or Assistant Manager experience within charity or fashion retail.
• Commercial awareness and the ability to create a customer journey to the highest level.
• Experience of managing a diverse team of people.
• Experience of visual merchandising and commerciality.
• Experience of working in a fast paced, sales driven, customer facing environment,
• Experience of working with sales and profit targets.
• Passion for charity retailing.
• Passion for fashion and key knowledge of the latest fashion trends.

If you have experience within fashion retailing or charity retailing as a Store Manager or Assistant Manager and you are interested in working for a great charity who have a fantastic training and progression platform in place, please do not hesitate to apply today with your CV.

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