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Retail Central Operations Manager- London

Retail Central Operations Manager

Well established, growing Non-Profitable Organisation

Salary c£35,500 per annum + 30 days holiday plus bank holiday

Farringdon, London Head Office - Full Time 35 hours

Monday to Friday

Are you an experienced Retail Operations Manager looking for an exciting new challenge?

My client is a leading national charity retailer, with a large store portfolio across the breadth of the UK.

We currently have an exciting opportunity to join them in the role of Retail Central Operations Manager, the charity just opened it's 100th store so this is an exciting time to join them.

Based in Head Office, you will be responsible for the provision of the central business support and administration service to the Retail department and leadership and management of the administration team.

The ideal candidate will have experience in a similar role working with a retailer or charity.

Key responsibilities:

  • Responsible for providing the administration support to the Retail Operations team ensuring that the Retail Management Team and Shop Teams are fully supported and valued.
  • To manage and review current processes to ensure they are fit for purpose.
  • Develop and implement a range of administration support systems to the retail directorate to ensure that day to day operational activities are fully supported and enabled.
  • Manage, develop and implement communication methods to a dispersed multi-sited Retail Team ensuring that they are fully communicated to with regards to all property, finance and retail administration matters.
  • Line management of the Retail Administrator and the Retail Administrative Assistant. - Recruit, train and develop your team.
  • Providing management information to the Retail National People and Projects Manager and Head of Retail.

Experience Required:

  • Proven experience gained in a similar role
  • The successful candidate should have experience of working in a fast paced retail or charity environment and will need exceptional organisational skills.
  • Experience of working with a wide range of stakeholders including suppliers and contractors
  • Experience of using bespoke workflow databases such as Enable or other MIS
  • Numeracy to level required for monitoring against budgets and the interpretation of statistics
  • Excellent working knowledge of Microsoft Office (including Word, Excel, Access, PowerPoint & Outlook)
  • Knowledge of property administration
  • Passionate and driven individual with an interest in the non-profit sector.

This is a fantastic opportunity for a current Retail Operations Manager to join a leading charity retailer.

If you have the skills and experience that we are looking for, please apply directly to this advert with an up-to-date CV.

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