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Head of Retail - Remote- Growing National Charity

Head of Retail - Remote- Growing National Charity

  • Location


  • Sector:

    Retail Operations, Charity and Non-Profit Organisations

  • Job type:


  • Salary:

    Up to £45000.00 per annum + Great Benefits

  • Contact:

    Helen Taylor

  • Contact email:

  • Job ref:


  • Published:

    about 2 months ago

  • Expiry date:


  • Client:


  • Consultant:


Head of Retail
Salary up to £45,000 per annum plus benefits
UK- Remote working - Head Office - Nottingham

C2 Recruitment is exclusively partnering with a leading national charity to secure them a talented and forward-thinking Head of Retail.

Reporting into the Director of Fundraising you will be responsible for maximising the sales and net income from the charity's chain of shops; set and manage budgets, provide detailed and accurate financial reports; analyse the performance of individual shops and the chain; and set the strategic direction and growth plans for the retail department.

This is an excellent opportunity for an experienced Charity leader who will be vital in supporting the growth and development of the charities retail arm.

Responsibilities of the Head of Retail:

  • Review and make recommendations as to the process for shop acquisition and sustainability of the portfolio to include lease negotiations and planned and reactive maintenance. Develop a stock acquisition strategy, working with other areas of the organisation if appropriate. To support stock generation all year round.

  • Identify growth and new business investment opportunities to include expanding the shops portfolio and developing new initiatives that will increase sales and income.

  • Working with the finance department, build the annual retail budget for income and expenditure and once approved, take responsibility for achieving these targets.

  • Remotely line manage the Area Manager and Retail Operations Manager, setting KPIs and objectives, and supporting their development and business delivery through regular supervisions and annual appraisals.

  • Develop a volunteer strategy to attract, recruit and retain volunteers across the retail portfolio, working with other areas of the organisation if appropriate.

  • Utilising the charity's CRM system, interrogate data and insight to make informed decisions about the business to increase performance on a local and regional level.

  • To ensure the retail operation complies with all the charities policies and procedures and that statutory requirements are met.

The person- Head of Retail:

  • You will have gained substantial experience within the charity retail sector particularly at a senior leadership level.

  • Experience of managing a budget and stock control and working to targets.

  • A strategic thinker with strong negotiation and persuasive skills.

  • Excellent interpersonal skills and the ability to communicate effectively to a wide range of people.

  • Experience in developing partnerships that generate stock acquisition & donations.

  • Strong commercial and analytical skills with a good understanding of profit and loss, managing budgets and working to targets.

  • Proven track record of leading, managing and developing a geographically diverse team.

  • Excellent leadership skills with the ability to inspire, motivate and manage a team of staff

  • Demonstrable experience of strategic planning in a retail environment.

  • Experience in increasing and maintain sales income and net contribution even in challenging economic market conditions

If you are a highly accomplished senior retail or charity leader who would like to work for a dynamic, forward thinking, progressive charity then please apply today with a copy of your CV.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations.

C2 Recruitment is a Specialist Retail Recruitment Consultancy recruiting across the UK and Internationally. We Specialise in Buying & Merchandising and Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality & Leisure | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse.