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Technical Sales Support Manager - Homebased

  • Location


  • Sector:

    Retail Operations

  • Job type:


  • Salary:

    £26000 - £28000 per annum + +£290 per month car allowance

  • Contact email:

  • Job ref:


  • Published:

    20 days ago

  • Expiry date:


  • Client:

    Retail & Asset Solutions

Technical Sales Support Manager - Homebased

£26,000 - £28,000 per annum + £290 per month car allowance

Location; Homebased

Retail and Asset Solutions are looking for a Technical Sales Support Manager to sit across our IT and Sales functions. The Technical Sales Support Manager will primarily have responsibility for supporting all RFID projects: assisting sales, leading RFID project implementation, supporting existing RFID clients and supporting RAS operational teams.

Job Specifics - Technical Sales Support Manager (RFID Systems)

You will be required to:

  • Provide support and training to 1st line support team on low-level issues
  • Act as a subject matter expert with RFID when RAS engages with external suppliers, partners and customers
  • Resolve escalated tickets raised via the RAS IT service desk relating to RFID providing 2nd line support
  • Provide on site support to customers for RFID mobilisations, equipment and customer training
  • Driving POCs and Post-sales technical implementation with new/existing clients
  • Work closely with the Account Management, Sales, and Services teams, to advise and design creative solutions to fulfil customer requirements

Personal Specification:

  • Experience with Retail organisations and RFID, Stocktake environments
  • Knowledge of applications of RFID and the Internet of Things
  • Knowledge of Microsoft Office products
  • Familiarity with Android operating systems


  • C# (or other OO language)
  • SQL
  • SSRS and/or other BI Reporting Tools
  • API's
  • Web Services
  • Hardware support experience

We look forward to receiving your application.

This role is being handled by Retail & Asset Solutions (RAS). To discuss this vacancy or any other great positions we have please call us on 01689 879444 for a confidential chat about working for our business.

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