Retail Warehouse Manager

London

Competitive Salary

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We have an exciting opportunity for an experienced Warehouse or Distribution Centre/ Operations Manager to join us as our Retail Warehouse Manager at this key stage in our retail growth plans.

We operate a small number of shops selling donated goods as part of its income generation strategy, with an ambitious programme of more openings over the next 5 years. The Warehouse receives donations daily from the public which are then sorted and distributed to our shops.

As the Retail Warehouse Manager your prime purpose is to ensure the warehouse logistics function always meets the needs of the business. This will involve sourcing and processing sufficient donations of appropriate quality to keep all shops fully stocked; as well as maintaining the income stream for our e-Commerce operation.

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Main Responsibilities:

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• To organize day to day deliveries, collections and distribution of donated stock received through the Warehouse and Retail shops

• To support and manage volunteer sorting teams to ensure items are processed in line with policies and procedures, recognising and thanking the team for their contribution

• To adhere to Safe, Legal & Secure requirements and standards for the Warehouse, shop, and vehicles

• To support achievement of agreed budgets and standards for the Retail business, through fulfilment of Shop Managers' orders and requirements

• To achieve Warehouse Gift Aid objectives, improving processes to deliver maximum value, coaching colleagues to success

• To deliver shop income plan

• To role model exceptional internal customer service to Shop Managers, providing constructive feedback in a timely manner

• To ensure the highest standards of customer care and service are demonstrated by self and line reports

• Promote, monitor and act on internal and external customer feedback

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Required Experience:

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• Experience of leading teams, ideally in an outcomes-focused organisation.

• Experience of recruiting, developing, mentoring and managing staff and volunteers.

• Demonstrable motivation and negotiation skills, able to build personal credibility and successful relationships at all levels.

• Experience in retail management, full drivers' licence

• Warehouse and Retail operational management, problem solving, process and systems knowledge

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In addition, you will work closely with the Director of Retail, Head of Retail and Shop Managers to understand their stock requirements and be responsible for overseeing the maintenance of vehicles, machinery and equipment as well as health and safety of the warehouse.

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To apply for this fantastic position please click on the apply button today.

This role is being handled by C2 Recruitment the leading specialist Retail, Hospitality and Leisure recruitment consultancy recruiting across the whole of the UK.

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