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Retail Support and Volunteer Manager - London

Retail Support and Volunteer Manager - London

  • Location

    City of London

  • Sector:

    Retail Operations, Charity and Non-Profit Organisations

  • Job type:

    Permanent

  • Salary:

    £25000.00 - £30000 per annum + + Travel Costs

  • Contact:

    Helen Taylor

  • Contact email:

    helentaylor@c2recruitment.com

  • Job ref:

    BBBH3670/2_1641556933

  • Published:

    over 2 years ago

  • Expiry date:

    2022-01-23

  • Client:

    ClientDrop

  • Consultant:

    ConsultantDrop

Retail Support and Volunteer Manager
Central London
Fantastic Opportunity to join a growing charity retailer
Salary £25,000-£30,000 per annum dependant on experience plus travel expenses and bonus

My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the position of Retail Support and Volunteer Manager. The Retail Support and Volunteer Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support the charities awareness.

This role reports into the Director of Retail and is an excellent opportunity to join a charity that is delivering year on year growth. As the Retail Support and Volunteer Manager your primary responsibility is to maximise income generation and ensure all targets are met and exceeded across the stores.

Responsibilities:

  • Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.
  • Support the fostering of a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events.
  • Support the team to maximise income from Gift Aid on donated products
  • Take direct management of shops, covering holiday and sickness
  • Deputise for the Director of Retail in their absence
  • Support the shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.


Experience required:

  • Previous Retail Store management/ Multi Site experience ideally within charity retailing.
  • Experience of EPOS systems and Gift Aid.
  • Experience recruiting, retaining, and developing volunteers.
  • Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture.
  • Energy, drive and a positive can-do attitude.


If you are interested in working for a leading charity retailer who truly values their teams then please apply today with your cv and covering letter.
Closing date - 14th of January 2022

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