£22000 - £24000 per annum + bonus + benefits
5 months ago
Online Wedding List Advisor - Luxury Retail
£22,000 - £24,000 + bonus + benefits
One of the UK's leading independent wedding and gift list company is seeking to appoint an Online Wedding List Advisor to join their team in central London.
They are looking for a new Wedding List Advisor to join their lovely team. The successful candidate will proactively contact customers to offer them an exceptional and personal service, thoroughly explaining the wedding gift list service we offer, aiming to convert registrations into active gift lists. They must also be well presented and articulate with the confidence to offer a luxury one on one service building up relationships with clients.
Online Wedding List Advisor - The Role:
- Proactively contacting customers via telephone and e-mail to follow up after registration to encourage products being added to lists and driving appointments to our showrooms
- Using expert product knowledge to guide and advise customers through our 300+ brand offering to help them create the perfect wedding gift list. Staying in touch with customers throughout their wedding to be on hand with advice and guidance at all stages
- Managing own client base and proactively following up to convert new business, ensuring any issues that you are not able to deal with are referred to the correct department
- Working as part of a team to contact registrations, respond to customer queries and maintaining a high level of service via our online chat forum
- Taking ownership of your own development by self-reflecting and fully understanding strengths and improvement areas. Actively seeking feedback from the management team whilst being able to take onboard and implement feedback
Online Wedding List Advisor - The Person:
- A client facing background is highly desirable
- Excellent verbal and written communication over the phone and email
- Self-motivation is key
- The role would be ideal for someone who is looking for the next step in luxury retail and also offers a great potential for career progression.
To find out more about this exciting opportunity send your CV to John Anderson - Managing Consultant at firstname.lastname@example.org or call 01743 770 280 / 07931 211 258
This role is being handled by C2 Recruitment the leading specialist Retail, Hospitality and Leisure recruitment consultancy recruiting across the whole of the UK.
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