General Manager - Trafford Centre

  • Location

    Manchester, Greater Manchester

  • Sector:

    Retail Operations

  • Job type:


  • Salary:

    £22000 - £25000 per annum + bonus and benefits

  • Contact:

    C2 Recruitment

  • Contact email:


  • Job ref:


  • Published:

    8 months ago

  • Expiry date:


General Manager

Trafford Centre, Manchester

£22,000 - £25,000 a year


C2 Recruitment is delighted to be the exclusive recruitment partner for Pan-n-Ice, one of the UK's fastest growing Ice Cream Brands!

We are recruiting for an energetic, committed and confident Full Time Manager for their Flagship Kiosk in Selfridges, Trafford Centre.

They create ice creams right in front of their customers eyes, using ice pans within a fun, playful environment.

Working for Pan-n-Ice is not like any other job- they're entertainers who make ice cream, are always smiling and loving life!

They pride themselves on their brand and what we stand for: Positivity!

Key Responsibilities of this role include:

  • Take responsibility for the overall business performance of the Trafford Centre, Selfridges store, driving sales strategy, customer satisfaction and employee engagement
  • Ensure that the team are always delivering exceptional customer service. This entails engaging with every customer and maintaining a positive atmosphere within the Pan-n-Ice kiosk
  • Maintain high standards of quality control, hygiene and health and safety and ensure that all team members are following correct procedures and we remain compliant
  • Assist in recruiting, training, managing and motivating team members
  • Assist with planning and coordinating staffing levels e.g. rota creation and holidays
  • Ensure that Pan-n-Ice brand standards are always upheld and that all company policies and procedures are followed
  • Coordinate the operation of the kiosk
  • Maintain financial documents including cashing up and banking and cost control

Managerial experience and leadership skills are key to the success of this position and we are looking for someone who is assertive with decision making, organised, who can lead a large and diverse team. You should have experience in working in a Food & Beverage environment.

If you think that this sounds like you then please send your CV and a cover letter for consideration. Your cover letter should outline your previous work experience, why you want to work for Pan-n-Ice in particular, and what you think you could bring to the team. Applications submitted without this information will not be considered.

This role is being handled by C2 Recruitment the leading specialist Retail, Hospitality and Leisure recruitment consultancy recruiting across the whole of the UK.

By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us at enquiries@c2recruitment.com and we will respond to your query as soon as possible.

To view other great opportunities please check out our website or call us on 01743 770280 for a confidential chat about upcoming opportunities.

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