Floor Manager, Central London
Exciting social entertainment concept
Salary up to 30k

Our client is a premium hospitality operator with an international presence, with a portfolio of activity-focused venues each complimented by a premium food and beverage offering. This is an exciting and innovative company with ambitious growth plans who are looking for an Assistant/Deputy Manager for their high-end adventure golf and restaurant concept in Central London.

The Floor Manager is accountable for the strategic and operational development and ongoing of their business. Under the guidance of the General Manager, you will help to oversee the Revenue, Service, F&B and Games strategies to ensure the business is run in an efficient and profitable way delivering on all financial, quality and customer satisfaction targets.

As Floor Manager of this exciting new venue, you should:

· Own the fun!
· Bring your 'A' Game each and every day!
· Bring everyone into play!
· Have a passion for delivering exceptional service.
· Have a big personality, to go with a big smile.
· Lead by example by demonstrating our client's Core Values.
· Promote safe operational standards for both Guest and Associate safety.

Key responsibilities will include:

· Managing the operation of the floor, while engaging their teams.
· Lead by example by demonstrating our client's Core Values.
· Understanding guest expectations and needs Building and maintaining excellent relationships with guests.
· Be responsible for accurate rota planning, based on forecast sales and core wage budget.
· Assisting in recruitment and training.
· Ensuring that team is trained and set for success- Ensure that the billing procedure is thorough, correct and complete after each transaction.

This is a fantastic opportunity for an experienced Assistant or Deputy Manager with a background in premium, multi-department hospitality operations to join a unique and innovative company, with the potential to develop as the company grows. If you have the skills and experience that we are looking for, please apply with a copy of your CV and cover letter.

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