£20000 - £22000 per annum + bonus
8 months ago
Duty Manager - Guildford
Up to £22,000 + bonus
Our client is one of the primary indoor trampoline parks in the UK, offering ground breaking facilities.
As a Duty Manager, you will be spending most of your time on the floor supporting and interacting with customers. You will need to ensure operational standards meet and exceed customer's expectations. To become a manager you need to have experience in leading and developing a team, whilst daily operational procedures and health and safety will be at the foreront.
- Lead, direct and motivate the Court Monitors and Shift Leaders to ensure a quality service delivery
- Provide information, instruction, induction and training to staff to ensure they fulfil their roles in an efficient and safe manner
- Maintain a high profile throughout the facility and respond positively to customer needs, expectations and comments
- Undertake cash and transaction reconciliation and ensure cash security is maintained and financial procedures are complied with
- Ensure the absence management policy is effectively applied
The ideal candidate will have:
- Relevant leadership/managerial experience in a similar role, understanding the actions that can be taken to drive profitability and growth
- A hands on approach
- A passion for customer service
- The ability to lead and motivate our teams
- A clear underastanding of Health and Safety in the work place
- Experience of training your teams
Due to the large volume of anticipated applications for this position only those candidates matching the above criteria will be contacted.
This is a fantastic position with a really exciting and progressive brand, If you would like to apply for this position, please email a copy of your CV and covering letter to firstname.lastname@example.org
This role is being handled by C2 Recruitment the leading specialist retail recruitment consultancy covering the whole of the UK. C2 Recruitment is like no other recruitment agency you will have worked with; all of our consultants have actually worked within the industry to which they recruit meaning we truly understand your sector firsthand.
To view other great opportunities please check out our website or call us on 01743 770280 for a confidential chat about upcoming opportunities.