City of Westminster, London
£22000 - £25000 per annum + bonus and benefits
6 months ago
Duty Manager (Redemptions)
Family Entertainment Centre - London
Salary £25,500 plus bonus
Our client is a fun, innovative and forward-thinking brand, well known for being successful providers of family entertainment centres across the UK. They offer a wide variety of activities in each site such as ten pin bowling, pool tables, amusements and arcade games. They even cater for children's parties and corporate functions!
As a manager, you will be spending most of your time on the floor supporting and interacting with customers. You will need to ensure operational standards meet and exceed customer's expectations. To become a manager, you need to have experience in leading and developing a team, whilst keeping a grasp on the standards and financial side of a business. A key part of your role will be thinking of innovative ideas to drive sales, whilst ensuring you deliver a great experience to your customers.
Key Responsibilities of the role will include:
- Managing all aspects of the venue's operation with a direct tasking for the Redemption and the Grab & Go food department
- Recruitment, training and development of onsite staff
- Full stock management for both Redemption and the Grab & Go food counter
- Improving the delivery and standards of the department's operation
- Full P&L accountability
- Managing costs of sales to ensure profitability remains in line with company targets
- Twice monthly stocktakes
- Health and safety compliance
What we need from you!
- Previous experience working in a busy redemption/ retail operation at a senior level is essential.
- You will be an excellent communicator, having the ability to drive and inspire the onsite team to push and maximise Redemption and F&B sales.
- With a 'hands - on' approach you will acquaint yourself with all processes within the department on site making efficiencies and increasing effectiveness wherever possible.
This is a great opportunity to be part of a fantastic venue. If you would like to apply for this role, please send a copy of your CV and cover letter through the links in the advert.
This role is being handled by C2 Recruitment the leading specialist Retail, Hospitality and Leisure recruitment consultancy recruiting across the whole of the UK.
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