City of Westminster, London
£19000 - £21000 per annum + + benefits
6 months ago
Customer Care Associate - Luxury Jewellery Brand
London - Westminster
£19,000 - £21,000 per annum
We are representing a luxury jewellery brand known for their creative and contemporary designs. They are now seeking a Customer Care Associate to join their team in London.
Customer Care Associate the role:
- Handle Emails, Calls, Live Chat and Returns processing
- Handle questions on social media networks
- Advise customers and offer exceptional service always
- Maintain the brands reputation for excellent Customer Service
- Act as a brand ambassador
- Proactively feedback web issues directly to web department
Customer Care Associate the person:
- At least 2 years in a Customer focused office environment
- Strong ability to build trusted relationships through a professional but personable approach
- Multi-tasker with the ability to prioritise workload
- Strong knowledge of MS Word, PowerPoint, Excel
- Excellent verbal and written English communication skills
This is an amazing opportunity for a recent graduate / experienced sales associate / sales advisor / customer care associate / customer administrator / customer service advisor to be part of a growing retailer.
To find out more about this fantastic opportunity please send your CV to Rebecca Morris at firstname.lastname@example.org
This role is being handled by C2 Recruitment the leading specialist Retail, Hospitality and Leisure recruitment consultancy recruiting across the whole of the UK.
By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us at email@example.com and we will respond to your query as soon as possible.
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