Birmingham, West Midlands
Up to £8.96 per hour + excellent benefits
4 months ago
Cafe Shift Supervisor/Manager - Birmingham
Part time - 25 to 35 hours per week
£8.96 per hour + benefits
Are you an experienced Supervisor with exceptional Barista skills?
Are you looking for an exciting new challenge with unrivalled progression opportunities?
Do you want to work for one of the world's leading names in Cinema?
Our client is a well-established international Cinema brand who are proud to be the second largest cinema operator in the world. Currently they operate a portfolio of more than 90 cinemas in the UK, which is steadily growing with many more new openings in the pipeline for 2018. This exciting, innovative company have a growing partnership with one the biggest coffee shop chains in the world and we are looking for a Shift Supervisor/Manager to assist the Store Manager in a branded café operation within their fantastic Cinema in Birmingham.
The ideal candidate will have experience as team leader, supervisor or manager within a fast-paced, customer focused, coffee shop environment and a proven track record of delivering strong sales. You will need to be motivated, enthusiastic and have a real passion for exceptional customer service in addition to the ability to train and develop a large team and great financial knowledge.
- Display a customer comes first attitude- engaging and connecting with customers.
- Ensure Baristas deliver legendary customer service through monitoring and coaching whilst on shift.
- Take responsibility for the shift - ensuring shift runs smoothly and speed of service, cleanliness standards and operational needs are met.
- Communicate information with Store Manager to ensure that the team responds to needs of business.
- Through all actions and decisions contribute to profitability and building of sales in the store.
- Ensure all store promotions, store facilities, payroll costs, stock ordering and reporting processes are followed.
Benefits include exclusive access to new releases and complimentary cinema visits for you and a guest in addition to retail incentives, discounts with local businesses and in house competitions where you can win amazing prizes! Employees are also entitled to 28 days holiday and various schemes including a company pension plan and childcare vouchers.
This is a fantastic opportunity for a customer focused Supervisor/Team Leader to join an industry-leading brand with unrivalled progression opportunities. If you have the skills we are looking for and a passion for film, please apply with a copy of your CV and covering letter.
This role is being handled by C2 Recruitment the leading specialist Retail, Hospitality and Leisure recruitment consultancy recruiting across the whole of the UK.
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