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C2 Training Services

The competitive nature, fast pace and need for diverse skill sets in retail make retail recruitment as challenging, if not more so, than any other sector.

Whether it’s recruiting teams for new stores or senior managers and business leaders for head office - efficient and effective processes are critical to running successful recruitment campaigns.

Our training consultant has delivered courses throughout the UK and Europe and tailors courses to suit individual organisational requirements.

In conventional recruitment practice the interview is the critical step in gathering evidence on which to base decisions. We currently offer two in-house courses which can be tailored to bespoke requirements:

Interviewing Skills For Non HR Professionals

It isn’t just the HR department that conducts interviews – a variety of non-HR professionals have to interview too. But often those called on to conduct interviews do so infrequently or may have had little or no formal training.

The ability to interview skilfully depends on consistency and confidence. This course is designed to equip interviewers with the ability to consistently elicit the class of information necessary to make objective comparisons – and the right decision.

Advanced Interviewing Skills – Measuring Attitude

Assessing competency is relatively straightforward – candidates can either answer questions correctly or they can’t. But often true fit is determined as much, sometimes more so, by attitude – and attitude is notoriously difficult to measure in conventional interviews.

In today’s market the policy of providing minimalist references adopted by many organisations is of limited help in making decisions.

This course is designed specifically to equip interviewers with advanced techniques to detect attitudinal traits and measure them against those required in a given role or team.


Duration: Training courses can be delivered over 1 or 2 days
Group Sizes: These courses are exercise oriented and suitable for smaller groups of 10 or fewer delegates.
Venue: in-house or we will arrange a third party venue charged at cost.
Costs: all courses are charged at £800 + VAT per day inclusive of delegate materials

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    Testimonials & Case Studies

    Whether an international brand or a local boutique - we go out of our way to understand all of our clients needs.

    Find out what our clients say about C2: Retail Testimonials...

    We don't just offer expertise we can be very creative and flexible too: Case Studies...


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    Tel: 01743 770 280

    Suite C2
    Mercury House
    Shrewsbury Business Park
    SY2 6LG

    Tel: 0207 125 0023

    Tel: 0121 259 0309

    Tel: 0161 297 0166